To all Langkawi Auto Express customer,

Friendly reminder, Start from 19/07/2016, all booking without payment will be automatically cancelled by system 3 days before actual departure date without prior notice. Please read LAE's term and condition for more details.

Kindly send us all documentation needed such as photocopy of Vehichle Registration Card and IC (Both Side) through Fax/Email/WhatsApp at least 3 days before departure date for custom form preparation. Fail to do so may cause the booking been CANCELLED and NO REFUND will be made.

 

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IMPORTANT NOTICE

  • Schedule time is subject to change according to water tide.
  • Vehicles which already had registered with customs for the trip cannot be cancelled. If canceled, the fine will be charged to owner by the Royal Malaysian Customs.
  • Please fax or email Vehicle Detail Form / ORIGINAL VEHICLE REGISTRATION CARD (GERAN KENDERAAN) to Langkawi Auto Express Sdn. Bhd. AT LEAST three (3) days before actual departure date. (Langkawi: 604 969 2889, Kuala Perlis: 604 985 1401)
  • The check in time is 2 hour before the departure time.
  • Vessel will sail on time.
  • For luxury car, vehicle owner need to prepare the bank guarantee or customs bond by themselves.
  • Bring together a copy of photocopy Identification Card and Vehicle's Registration Card (Both Side).
  • Vehicle with "KV" plate or "Duty Free" status, ORIGINAL vehicle's registration card is required.
  • Vehicles with KV-plated or registered in Langkawi which has registered the vehicle to travel, cannot change the vehicle with another vehicle.
  • Vehicle owner is advised to provide the vehicle detail as per vehicle registration card in order to speed up the check in process during the online booking.
  • Any special assistance is required, kindly contact us at 604 966 1600 / 604 969 2888 (Langkawi counter) and 604 985 1584 (Kuala Perlis counter) or by email at [email protected] / [email protected]  at least 48 hours in advance before the departure date and time.
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